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User Agreement

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Agreement between user and SMT Travelz

​1. Introduction and Acceptance of Terms:

  • A statement that by using the website, you agree to the terms and conditions.

  • The company's right to change the terms at any time without notice, and that your continued use of the website constitutes acceptance of the new terms.

2. Services Offered:

  • A description of the services provided, such as flight booking, hotel reservations, tour packages, and car rentals.

  • Disclaimer that the website acts as an intermediary or agent for third-party suppliers (e.g., airlines, hotels).

3. User Obligations and Responsibilities:

  • Requirements for users, such as being of legal age to enter into contracts.

  • Rules for user conduct, such as not using the website for illegal or fraudulent purposes, not damaging the website, and not engaging in data mining or other malicious activities.

  • User responsibility for maintaining the confidentiality of their account information (e.g., user ID and password).

4. Payments and Cancellations:

  • Policies regarding payment for services, including what is included in the price (e.g., taxes, fees).

  • Details on cancellation and refund policies for bookings (e.g., flights, hotels, tour packages). This is often a critical section and may have different terms based on the specific service and the time of cancellation.

  • For example, some search results mentioned cancellation charges based on the proximity to the departure date.

  • Information on additional charges, such as for extra mileage on car rentals or for last-minute changes.

5. Intellectual Property Rights:

  • A statement that the website's content, including text, graphics, logos, and software, is the property of the company or its licensors.

  • Restrictions on users from copying, selling, or commercializing the website's material.

6. Limitation of Liability and Disclaimers:

  • A "no warranties" clause stating that the website is provided "as is" and without any guarantees.

  • A "limitation of liability" clause stating that the company will not be held liable for any damages arising from the use of the website or its services. This is a standard legal protection for online businesses.

  • Disclaimer that the company is not responsible for the actions or services of third-party suppliers (e.g., a hotel's service or an airline's delay).

7. Privacy Policy:

  • Reference to a separate Privacy Policy that outlines how the company collects, uses, and protects user data.

  • Details on the types of information collected (e.g., personal data, usage data, cookies) and the purposes for which it is used (e.g., booking confirmation, marketing).

8. Governing Law and Jurisdiction:

  • The legal jurisdiction that will govern any disputes arising from the use of the website.

  • How disputes will be resolved (e.g., through arbitration or court proceedings).

9. Entire Agreement:

  • A statement that the User Agreement and the Privacy Policy constitute the entire agreement between the user and the company, superseding all previous agreements.

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