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Frequently asked questions
Payments
Post-Booking
Modification or Cancellation
General
• Apart from all domestic (Indian) cards, we also accept International Visa, Mastercard & Amex cards. In case you have trouble paying with your card, please contact our team at +919344648244 for alternate payment modes.
Online Payment Link: https://razorpay.me/@smt9342245117 (https://razorpay.me/@smt9342245117)
• We also accept bank transfers & UPI (GPay). Please contact our team at +919344648244 for bank / UPI details.
UPI Payment
Gpay/Phonepe/Paytm: 9342245117 (SMT Travel Solutions)
Bank Details
Bank of Baroda
SMT Travel Solutions
Current account
Acc no: 11490200000138
IFSC code: BARB0ALANGA
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You can book a tour with partial payment as well
• Full payment of tour needs to be cleared at least 3 days before travel date
• In case booking is made more than 30 days in advance, excluding travel date:
• 20% of Tour Cost: Initial Payment
• 30% of Tour Cost: Next day of receiving Hotel Vouchers
• 30% of Tour Cost: 15 days before Travel Date
• 20% of Tour Cost: 3 Days before Travel Date
• In case booking is made more than 15 days in advance (excluding travel date):
• 50% of Tour Cost: Initial Payment
• 30% of Tour Cost: Next day of receiving Hotel Vouchers
• 20% of Tour Cost: 3 Days before Travel Date
• If travel date is between Dec 5 to Jan 5, 20% advance option is not available, minimum advance is 50% for these dates
• In case the balance payment is delayed beyond due date (without authorization from SMT Travelz), trip is considered as cancelled and general Cancellation Policy applies
• In case you are given an option to pay the balance amount to Cab Driver, the amount needs to be paid by Cash (INR) to driver at the time of pickup
• For Cab Only bookings, additional terms can be found here
• For group tours with more than 7 guests, SMT Travelz may request the balance payment earlier than the due date, as few hotels take full advance payment for group tours
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